Reception and security service
Your building in the best hands
Every property is unique – and the service we provide is just as individual. With our personal reception and security service, you receive customised solutions that are perfectly tailored to your needs. Maximum discretion, rapid response in an emergency and a reliable team – that’s what sets us apart.
Our services at reception and for your security
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Reception service
We offer the following services at your property’s reception area:
- Digital reception with welcome screen
- Security check / identity verification
- Guest registration and support
- Taking and forwarding of telephone calls
- Coordination and booking of meeting rooms
- Preparation of rooms and catering
- Key issue
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Postal service and deliveries management
Our postal service at a glance:
- Digital mail processing
- Incoming and outgoing mail
- Postal logistics
- Material transportation in the building
- Packing
We also handle deliveries:
- Incoming and outgoing deliveries
- Support for courier services
- Storage
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Conference service
Our services for your successful event:
- Digital room bookings
- Reception of conference visitors
- Checkroom service and distribution of documents for conference participants
- Supervision of conference technology (functional testing/maintenance/repair)
- Installation and dismantling of audiovisual conference room technology
- Organization of replacement measures for defective technology
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Property protection and security service
We guarantee maximum security for your property at all times with the following services:
- Coordination of the services on site
- Management of the security staff
- Control of the service process and compliance with instructions
- Access control
- Guard book management
- Notification and reporting
- Deployment in case of emergency
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Property inspections and lock management
We conduct essential inspections, such as:
- Condition assessments
- Occupancy checks
- Lock and security checks for doors, gates and windows
- Site surveillance
- Inspection logs via the guard control system
- Notification and reporting
- Alerts in event of incidents/findings in accordance with action plan
Our reliable services for access authorisations of all kinds:
- Locking plan management, key issue/return
- Programming and logging of keys, ID and code cards
- Administration of locking groups
- Storage and inventory management
- minor assembly work when changing locking groups
- Security certificate administration
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Emergency call and alarm control
In case of emergency, you can also count on our services at the emergency call centre:
- Taking, recording, forwarding and tracking of hazard, emergency and alarm messages
- Video monitoring
- Alerting the emergency services
- Management of duty, emergency and alarm plans
- Emergency plan activation and deployment control
- Notification and reporting
- Evaluation of rounds control system
In emergency situations, we are at your side with our alarm service:
- Alarm tracking
- Emergency aid / first aid
- Determine operational measures
- activation of emergency services if necessary
- Arming and disarming the hazard alarm system
- Emergency and sealing measures
Nordin
is a receptionist at STRABAG PFS.
"Anyone who works at reception should enjoy keeping track of things and be helpful."
Your contact to our reception and security services
We are represented throughout Germany. Internationally, we provide our building solutions in Austria, the Czech Republic, in Luxembourg, Poland and Slovakia.
to contact