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Back to Property Management

Commercial and Technical Property Management

We process extensive building information digitally, manage a large number of service providers and optimise your properties sustainably.
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Why should you make us your property manager?

Our goal is to work with you to increase the value of your property. As an experienced real estate service provider, we maintain close contact with the users of your property and represent the owners’ interests in a cost- and quality-oriented manner. Our shared responsibility with regard to climate change and the increasing digitalisation of our society are raising the bar for successful property management. As your reliable partner with digital solutions and sustainable services, we are ready to meet these challenges.

In the Bell Management Consultants customer satisfaction survey, we are the current market leader and top performer among large office property managers. This ranking serves as confirmation of our successful partnering relationship with our customers and of our investments in transparent digital processes. Our customers’ satisfaction shows us that we are on the right track.

  • With our digital expertise and commercial and technical excellence, we create the basis for your real estate strategy.

    Marko Bohm
    Managing Director Real Estate Management

With our nationwide presence, we are your personal contact on site, capable of maintaining close contact with users and service providers. Our commercial property managers take care of the administrative tasks and are personally available to users for all matters relating to the property. Our technical property managers handle all technical services to ensure the smooth operation of your properties.

All key building information and relevant processes come together seamlessly in our Digital Service Platform our innovative tool that sets standards in the industry. This guarantees a high degree of transparency for you and helps us to develop tailored recommendations for action. You are always kept up to date and stay one step ahead when making strategic decisions. A future-proof investment that serves to increase the value of your properties.

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Our commercial and technical property management services

  • Tenant support
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    Tenant support and retention

    Our commercial property management team is on hand to personally assist tenants with any concerns they may have.
  • Leases
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    Lease management

    Our commercial property management team takes a forward-looking approach to the management of leases to ensure that the best decisions are made from the owner’s perspective.
  • Property expenses
    Detail of a utility bill, lying ballpoint pen.

    Expense settlement

    We settle the property expenses in an audit-proof process, including double-checking (two-person rule), and deal constructively with any objections from the tenants.
  • Accounting
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    Rental / property accounting and payment transactions

    We use standardised processes for invoice verification and allocation and handle liquidity planning and payment transactions.
  • Technology of the property
    Smiling man in a shirt talking on the phone in front of a glazed office tower with trees.

    Securing the technical processes

    With our digital building management, we maintain an overview of all relevant technical processes in building operations. You can rely on our excellent and quality-oriented network of external service providers when soliciting bids and for contract award.
  • Documentation & ESG reporting
    Man in a shirt at a desk with three screens, telephone with display on the right edge of the picture.

    Budget planning, ESG reporting and performance management

    Budget planning with foresight. Our technical property management documents all relevant processes digitally on our Digital Service Platform, which also takes ESG-relevant data into account. We support you in handling the increasing demand for building information and assist you in implementing your sustainability strategy.

Our Competence Centers

Professional commercial and technical property management means comprehensive expertise in all aspects of your property. The experienced specialists at our competence centres will meet the specific requirements of your property or property portfolio.

  • Technical Property Management

    Support, quality assurance, inventory and management of overarching topics and projects are key tasks of our Competence Centre for Technical Property Management . This includes finding the optimal facility management service provider and successfully concluding contract negotiations.

    We carry out regular quality checks, during which the competence centre always keeps an eye on legal changes and forwards these directly to the relevant accounts. All processes are recorded digitally in the Digital Service Platform. This not only creates transparency, but also enables comprehensive control.

  • Accounting & Solutions

    The property accounting department takes care of all accounting processes. The focus here is on increasing efficiency and ensuring compliance. Digital tools enable the complete digital recording and audit-proof digital archiving of all receipts.

    The ERP system is used to efficiently and automatically process receipt verification and record the corresponding customer data. This is linked to transparent monitoring of open items and a binding dunning process. Bank-independent payment systems with multi-level authorisations and access controls enable transactions to be carried out electronically and in real time.

  • Property Expenses

    Our Competence Centre for Property Expenses handles the implementation of new property management mandates in the corresponding ERP systems as well as the implementation of processes relevant to these types of expenses.

    Standardised property expense processes on our Digital Service Platform create greater transparency in the ongoing billing process and help to optimise risk management, for example through early detection of deadline overruns and optimal management of critical property expense issues.

  • Claims management

    The Competence Centre for Claims Management specialises in the efficient processing and coordination of claims. As the central point of contact for recording, assessing and processing claims, it works closely with property management, insurance companies, surveyors and repair services to ensure swift and transparent processing.

    The competence centre monitors compliance with guidelines and legal requirements and ensures that all processes are digitally recorded in order to guarantee reliable documentation and control.

  • Sustainability Consulting

    Sustainability is becoming increasingly important for property owners. As a result, the demands on property management are increasing and, from the owner’s perspective, there is a growing need for information about the properties.

    Our sustainability consulting provides the necessary knowledge about sustainability and ESG internally in property management. Externally, it provides our clients with advice and supports them in implementing their sustainability strategy with suitable services.

  • Technology and Processes

    Technology leadership is one of our core objectives. The Competence Centre for Technology and Processes is constantly working on making our business processes more efficient and effective. We are gradually expanding our Digital Service Platform and automating regularly recurring processes. Our actions are based on a solid data foundation, which is continuously improved through the use of process mining. Process mining enables us to analyse all processes in real time and precisely identify optimisation potential. With lean, optimised processes, we reduce processing times and increase the quality of the results at the same time.

Portrait of Mona Gärtner - Friendly woman in light blue blazer smiling in modern office with view of cityscape, business portrait, professional.

Mona

Competence Center Technical Property Management

"I am fascinated by the complex technology behind the façade and the work involved in ensuring flawless operation."

More about Mona's career path

Our property management team looks forward to getting to know you

We are represented throughout Germany. Internationally, we provide our building solutions in Austria, the Czech Republic, in Luxembourg, Poland and Slovakia. 

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